Deliveries & Terms

Deliveries & Terms

Essentio Offers Three Delivery Options

  • Minimum Order £10.00 & Free Delivery within 35 Miles Radius of Windsor   SL4 1DS within 36 hrs
  • Free UK Nationwide Delivery for orders over £50.00 through DPD
  • Minimum Order £25.00 plus Delivery Charge of £7.50 For UK Nationwide Delivery for orders below £49.99
  • UK Nationwide Deliveries will be completed within 48 hrs and or a maximum of 72 hrs

We try to get things right all of the time but very rarely we may make a mistake by publishing inaccurate information about our products (e.g. the price, description or availability of a product you have ordered). If we do, we will hold our hands up and tell you that we've made a mistake. We may have to cancel your order at any time up to the point we send you the products, even if you have received a 'Thank you for your Order' email from us. If we cancel your order, we'll make sure that you receive a full refund including any delivery charges. Sometimes things happen which are outside of our control such as adverse weather or an incident involving one of our delivery vehicles which may mean we are unable to deliver, or are delayed from delivering any product you have ordered from us. If this happens then:

  •  We will contact you as soon as possible to tell you that delivery times may need to change.
  •  When the event causing the problem is over, we will arrange a new delivery date with you and if necessary refund any delivery charges (for example, where you have paid for next day delivery).